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Participates in hiring, scheduling, timekeeping, performance appraisals, and disciplinary actions of staff.
Supervises and coordinates all retail sales activities.
Select appropriate vendors, makes coffee shop food and supply purchases, and controls inventory in a fiscally responsible manner.
Develops and implements the coffee shop menu; costing and pricing the menu appropriately.
Estimates and forecasts food and beverage consumption, monitoring production volumes, and adjusting future production as needed; and maintains budgetary controls.
Maintains an organized system of comprehensive coffee shop record keeping.
Maintains established food and beverage presentation standards.