To request maintenance or report a repair issue within the community, simply fill out this form and we will address your issue. If it is an emergency that requires immediate attention, please call 800.336.3008 x2. If this is a life threatening emergency, please call XXX immediately.
Important: Repair or damage caused by your negligence or misuse is your responsibility. In such cases, repairs will be made, but you will be charged for the cost of the labor and materials. Damages or plumbing stoppages caused by your negligence or misuse will be paid by you.
COMMON MAINTENANCE SOLUTIONS
Smoke Detector Won’t Work When Tested: Test with approved smoke detector smoke spray, replace battery.
Smoke Detector Beeps: Replace battery.
No Power To Plugs Or Switches: Check and reset breaker panel. Reset any GFI outlets (usually located near water in the kitchen, bathrooms, utility rooms and garages). Check if outlet works by turning on a wall switch in the room. Also, please test the item that you are trying to use in several outlets to see if it’s the outlet or the electronic that is faulty.
Garbage Disposal Doesn’t Work: DO NOT PUT YOUR HAND IN THE DISPOSAL. When the disposal is on, do you hear a buzz? If you do not hear a buzz, hit the reset button on the bottom of the disposal and test. If you do hear a buzz, turn off disposal and unplug from wall before checking for items stuck in the disposal.
No Hot Water: Check thermostat on tank for proper temperature setting and check that thermostat is not set to “vacation”. Check and reset breaker on power panel. Check and reset the button next to the thermostat.
Hot Water Too Hot: Check thermostat on tank and turn down.
Plumbing Or Fixture Leak: Turn off water fixture, turn off water at supply line and notify Bell-Anderson immediately.
Toilet Plugged: Plunge and test.
No Heat: Check thermostat. Check that furnace covers are in properly. Check to see if there is a switch that looks like an ordinary light switch needing to be turned on. Did you pay or disconnect the utility?
Dishwasher Won’t Drain: Clean food out of bottom of dishwasher.
Dishwasher Doesn’t Clean Dishes: Make sure you aren’t running the garbage disposal while dishwasher is running.
Refrigerator Too Warm Or Too Cold: Check that the thermostat in refrigerator is set correctly.
Water Drips From Freezer: Remove all food and store in a cooler. Turn off refrigerator and allow it to defrost completely. Turn refrigerator back on. If it continues to leak, contact Bell-Anderson
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